Could anyone give me some help finding a good source for phone support or...?
A little history:
I just purchased this used machine and my programmer is (struggling) trying to communicate with the machine from SurfCam via the card reader, etc...
Basically the regional Makino re-seller is stating that due to under staffing and 2-employee's quitting they are backed up... I can't even get a rough date for a technician!!
I also found through research that Makino has phone support - do they really help?
Thank You in advance for your time!
Ed
A little history:
I just purchased this used machine and my programmer is (struggling) trying to communicate with the machine from SurfCam via the card reader, etc...
Basically the regional Makino re-seller is stating that due to under staffing and 2-employee's quitting they are backed up... I can't even get a rough date for a technician!!
I also found through research that Makino has phone support - do they really help?
Thank You in advance for your time!
Ed