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Problems with activating licence

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I paid and received a licence but am still unable to activate my account I have contacted Nigel several times but got no response!!!!!!!! every time I try and activate it comes up with ERROR 50044 then ERROR 29 any one know what this means.....seeing I paid for this software in May and still unable to use makes me think maybe I should not have jumped so fast when Dolphin did a special offer when there are several other very good programs for sale

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